Delivery Details for Our Unique Handcrafted and Handforged Jewelry

Artisanal Jewelry with a Global Touch

Our collection features 'Handcrafted' and 'Handforged' jewelry, each piece uniquely labeled in its name and description to highlight its artisanal origin. Crafted with meticulous care, our products are made to order in our workshops located not only in Ukraine but also in Spain, France, and Italy. Each location contributes its unique craftsmanship and style, offering a diverse range of exquisite jewelry.

Ukrainian Craftsmanship

Despite the challenges in eastern Ukraine, our skilled artisans continue their dedicated work, ensuring that we can ship our exquisite hand-made jewelry to your doorstep, anywhere in the world. The creation of our Ukrainian handcrafted jewelry typically ranges from 5 to 10 days per order, with intricate designs requiring additional time.

European Artistry

In addition to our Ukrainian workshop, we take pride in our handcrafted and handforged jewelry from Spain, France, and Italy. These European-made pieces reflect the rich cultural heritage and exceptional artistry of their respective countries, adding a unique flair to our collection.

Global Shipping and Production Times

We are committed to delivering our handcrafted and handforged items globally. The average shipping times to various regions are as follows:

  • United States: 15 - 20 Days
  • European Union: 15 - 20 Days
  • United Kingdom: 15 - 20 Days
  • Australia: 20 - 30 Days
  • Canada: 15 - 25 Days
  • New Zealand: 30 - 35 Days
  • Rest of the World: 30 - 40 Days

These shipping times are in addition to the production times listed for each item. During the holiday season, shipping to certain destinations may take longer.

Customs Duties and Responsibilities

Please be aware that in some regions or countries, customs duties may apply. We advise checking your local regulations in this regard.

Supporting Artisans Across Europe

Your purchase of our handcrafted and handforged products not only brings you a piece of unique jewelry but also supports our artisans in Ukraine, Spain, France, and Italy. This helps them continue their tradition of craftsmanship and contributes to the cultural richness of our collection.

Frequently Asked Questions

  • Delivery Success Rate: Despite logistical adjustments, our delivery success rate remains exceptionally high, less than 1% need a new free shipment.
  • Lost Shipments: If your product does not arrive within 45 days from the shipping deadline, we will either fully refund you or reship your order free of charge after an investigation.
  • Tracking Concerns: Limited tracking updates are expected due to the rerouting of packages. If your package does not arrive within the guaranteed delivery time, we will investigate and either refund or replace your order.