FAQ's
ORDERING
WHAT IS THE PRICE OF THE DELIVERY?
Standard international tracked shipping is $12.90
It is included for all orders over $70
International Express delivery starts at $20.90 (depending on the country)
It is included for all orders over $200
Express delivery is only available for products stored in France. If the Express option is not offered at checkout, it means that the order must be made on demand (or part of the order).
HOW LONG WILL IT TAKE TO DELIVER?
Our one-of-a-kind pieces are made by true artisans in limited quantities, or on demand. This ensures that each piece is unique and of the highest quality. Unfortunately, this type of authentic quality cannot be rushed, so we can only guarantee delivery times of between 10 and 20 days for any product shipped from the workshop in Ukraine. This applies to all products that display the "Made on Demand" message. However, a large part of our products are stocked in France, with the possibility of express delivery between 24 and 72 working hours and a standard delivery time between 5 and 10 working days depending on the country.