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news-covid19

Updated on 06/06/20

Dear customers,

Given the current context and following the government's directives, we have taken all the necessary measures to ensure the continuity of our services.

We are at your disposal and at your listening

We organize ourselves as well as possible to answer your questions, thus, in order to facilitate communication, please privilege a contact via the form on the site.

In case of a problem with your order, we will contact you directly by e-mail.

Home delivery only and without signature.
In this particular period, many carriers no longer accept deliveries against signature. No worries, our packages are designed to be deposited directly in your mailbox. From now on, VKNGjewelry delivers directly to your home anywhere in the world.

We exceptionally offer standard delivery from 70$ (instead of 80$).

Extended return conditions
The return and exchange times are exceptionally extended within 45 days.

Availability of products
Stocks are updated regularly to guarantee you a good delivery. All products offered on the site are available for order.

Special constraints for France and the United Kingdom

Now we live in a difficult time. There is a poor air traffic between countries right now. All postal services in the world work poorly.
The situation should get better when lufthansa and AirBaltic planes begin to fly.

Fortunately a part of our products (First Line tagged) are shipped directly from France. So these products are to be preferred for this period.

We will inform you of the evolution of the situation as soon as we have new information.

Take care of yourself and your loved ones,
Thank you for your understanding and trust,


The V.K.N.G. Team

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