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VAT Update

Updated on August 21, 2021

Dear clients,

As you know, as of July 1, 2021, a new European rule concerning VAT (IOSS) on e-commerce is applicable to all European countries.

From now on, all VAT collection will be centralized on a single EU platform, regardless of the country of delivery.

What this means for you as a customer:

• You can be assured that you will not have to pay custom fees (import duty) and/or additional VAT on your purchases

• You will benefit from faster delivery thanks to reduced customs blocking What this means for us as an ecommerce business:

• An increase in prices of around 20% (depending on the VAT rate applicable for each country)

• The assurance of providing you with better service and eliminating unpleasant surprises (such as requests for additional payment to allow your order to clear customs)

These rules are European wide regulations with which we are obliged to comply.

For the sustainability of our business, and to maintain our high quality of service, we are also obliged to reassess some of our prices to ensure that we can deliver on our promises and provide you with the best possible products and services.

Please rest assured that the prices displayed on our website are the total price, and no additional costs will be added to your order after it has been placed.

While our list price will be higher, overall, this new arrangement should see you paying less and receiving your order more quickly and with less hassle.

We want to be 100% transparent with you regarding this situation and what it means for our relationship with you.

The entire V.K.N.G team wishes you a wonderful end to the vacation period and a good start to the school year.

Yours sincerely,

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